VICE PRESIDENT OF MEMBERSHIP 

POSITION SUMMARY

The Vice President of Membership manages the overall membership function including the design and implementation of programs that broaden membership engagement for the chapter, increasing membership by and identified goal and retaining current members.

TIME COMMITMENT

TERM: 2 Years

ESTIMATED TIME REQUIREMENTS PER MONTH:

•  Attending board meetings: 2 hours plus travel time
• Attending membership committee meetings: 1-2 hours plus travel time
• Attending monthly chapter meetings: 3 hours plus travel time
• Communicating with administrative office about routine issues: 2-4 hours

RESPONSIBILITIES

MEMBER RECRUITMENT/ORIENTATION

• Creates prospect and new member packets detailing top benefits of joining the organization and upcoming opportunities to meet other prospects/members
• Ensures new member orientation occurs on a regular basis with board and committee members are available to answer questions regarding the organization
• Coordinates distribution of membership packets including current rosters and member benefits

MEMBER RETENTION

• Implements programs that result in decreased membership expirations
•  Ensures processes are in place to follow up with members whose annual membership is about to expire and advocates renewal
• Increases member renewal by a stated amount

MEMBER SATISFACTION

• Provides services that will enhance new member acculturation to the organization
• Conducts needs assessments and member satisfaction surveys on a regular basis, reports results and makes recommendations to the board

TRAINING

• Recruits and trains incoming Vice President of Membership
• Recruits and trains volunteers to support membership functions
• Constantly updates personal knowledge of ATD strategies and operations

BOARD PARTICIPATION

• Partners with other committees (Marketing, Professional Development) to highlight the value of becoming a member
• Attends and participates in all monthly board meetings and chapter programs
• Tracks new, renewed and expired memberships and reports to board on a regular basis
• Participates in other chapter events, committee meetings and conferences as available
• Represents chapter professionally and ethically in all business functions/organizational activities

QUALIFICATIONS

• Solid marketing and public relations skills
• Skilled in written and verbal communication, personal interaction and problem-solving
• Ability to plan, organize and execute activities as required by the position
• Ability to complete projects within established timelines
• Ability to delegate tasks and monitor follow-through
• Has a willingness to advocate the chapter
• Ability to seek out others as volunteers
• National member of ATD and a member in good standing in the local chapter