Disney's Approach to Business Excellence
When: October 28, 2010
8:00 a.m. to 4:30 p.m.
Location - The Jessing Center, 7625 North High Street, Columbus, OH 43235
SAVE $50 with promo code ASTDMEE
Reserve October 28, 2010 for an exciting opportunity you and your fellow employees won’t want to miss!
In this global downturn, the smartest and most successful companies have maintained their edge by investing in one thing - their employees. They understand that motivated, happy employees who feel secure in their positions are key to productivity, sound decision-making and outstanding performance.
In conjunction with the Columbus Young Professionals Club, the ASTD Central Ohio Chapter is making it easy for you and your business to stay ahead of the curve by promoting effective professional development within your own organization. We’ve teamed up with one of the world’s most successful companies to offer an employee development workshop that can strengthen your business almost instantly. That company is Disney, and the program is Disney’s Approach to Business Excellence, a nationally recognized and award-winning inspirational program presented by Disney Institute that delivers proven, actionable benefits for organizations of all sizes.
Long admired for their unmatched leadership, unending creativity, stellar people management and unprecedented customer loyalty, Disney has served as a role model for organizations large and small. For Disney, employees (or “Cast Members”) are at the core of their world-class customer service experiences. Walt Disney knew this 75 years ago, stressing that customers remember their overall service “experience” that a company’s employees create.
Whether for yourself or other employees within your organization, Disney’s Approach to Business Excellence is an effective program full of rich insight into the leadership excellence, people management, quality customer service and outstanding brand loyalty that has made Disney the worldwide success that it is.
In an engaging, affordable, one-day workshop at The Jessing Center on October 28, 2010, you and your colleagues will gain invaluable insight into Disney’s exceptional leadership and management practices that excite and motivate employees to perform and commit to unprecedented customer service at all times. Presented in entertaining Disney fashion by a team of captivating Disney Institute facilitators, Disney’s Approach to Business Excellence program will show you how to apply Disney’s winning strategies to your own business, including:
o Encouraging a shared corporate vision by implementing effective leadership throughout every level of the organization
o Implementing management practices that support employee training, development and retention, and promote productivity across the organization
o Creating brand loyalty and turning it into a stream of unending repeat business
o Maximizing your brand’s value and expanding your bottom line
o Cultivating employee involvement and creating empowered employees who are proud to take ownership in their work
o Developing a customer service-based culture that inspires both employees and customers alike
o Excelling in a down-economy by giving customers the great experience they demand
Companies that have participated in Disney’s Approach to Business Excellence program report an instant, yet lasting improvement in employee performance and an infectious passion that spreads throughout the organization. But the results extend outside of the office, too – implementing the teachings from Disney’s Approach to Business Excellence program can lead to higher sales, improved brand recognition and increased customer loyalty – even at times when consumers are cutting their spending. If you want the same for you and your business, register for the upcoming Disney Institute workshop now.
One short day away from the office can transform the style of your management and the state of your business forever. Learn by Disney’s examples and attend Disney’s Approach to Business Excellence program on October 28, 2010 at The Jessing Center. The cost to attend is just $395 per guest, but you can save $50
per guest when you use promo code ASTDMEE
at registration. Plus, additional group discounts are available when you register 10 or more employees.
For more information on Disney’s Approach to Business Excellence program or to register now, visit www.KeysColumbusOH.com
IMPORTANT: Use the promotional code ASTDMEE to receive $50 OFF PER GUEST when registering