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Big Lots - Director, Diversity Equity & Inclusion

11 Nov 2021 1:50 PM | Terri LoGiudice (Administrator)

Job Description

Position Summary

Responsible for creating and implementing short, mid, and long-term strategies for cultural and organizational change to enhance the diversity of our workforce and to strengthen our existing inclusive culture through DEI Strategies and the CHQ Inclusion Council. Works with Local Diversity Councils and other external partners to enhance and communicate the organization’s DEI brand. Responsible for building relationships with both internal (primary) and external (secondary) partners and advocates for actions that will help the company achieve the advantages a diverse workforce provides with a clear focus on aligning our diversity efforts with our corporate business strategies.

Essential Duties and Responsibilities

1.      Leads all Big Lots Diversity, Equity & Inclusion strategy and associated plans. Recommends DEI policies, procedures, and/or actions to meet the goals and objectives of the company’s strategic plan.

2.      Partners with the Executive Advisory Committee to lead DEI initiatives in our key strategic pillars and functional areas. Develops and executes a DEI strategy roadmap master plan.

3.      Stays informed about advances in the field of DEI through networking, research, and benchmarking. Shares market trends, competitive intelligence, benchmarking data, and innovations related to DEI.

4.      Develops communication strategies to support DEI awareness and engagement among associates at all levels. Partners with the Communications team to create and launch initiatives.

5.      Develops strategies to attract, develop, and retain associates from underrepresented groups.

6.      Designs, coordinates, and delivers DEI learning opportunities, including workshops, training, on-boarding content, toolkits, etc. Provides expertise and knowledge of DEI best practices to teams across the organization.

7.      Collaborates and serves as a subject matter expert for other departments to ensure that our services, systems, and processes are culturally competent, inclusive, and reduce barriers to equity.

8.      Ensures broad ownership of equity and inclusion goals through cross-functional partnerships.

9.      Develops, collects, and disseminates resources and activities to support the development of inclusive mindsets, behaviors, and practices across the organization.

10.   Provides coaching and consultation to individuals, managers, and groups regarding cross-cultural interactions and conflicts.

11.   Serves as a positive change agent and disruptor of processes, practices, and policies that no longer serve the mission and intentions of a growing organization committed to diversity, equity and inclusion.

12.   Develops processes, systems, and reports to evaluate progress and measure the impact of diversity, equity, and inclusion efforts.

13.   Researches and benchmarks world-class industry practices for approaches to advance DEI within Big Lots, using data-driven practices that have proven results

14.   Ensures compliance with internal policies and external state and federal guidelines. Ensures any required reports are prepared and filed.

Knowledge, Skills and Abilities

1.      Bachelor’s Degree in Human Resources, Organizational Development, or a related field. Master’s Degree preferred.

2.      Minimum seven years of experience managing and administering DEI programs or a related function with responsibility in customer service excellence, internal/external relations, and/or diversity management in a large corporate setting or national organization focused on strategic and/or diversity issues.

3.      Certified Diversity Professional (CDP), Certified Diversity Executive (CDE), or other related diversity certification preferred.

4.      Previous experience managing DEI-driven vendor relationships in a large corporate setting preferred.

5.      Experience creating and facilitating diversity, equity and inclusion workshops and professional development sessions required.

6.      Strong understanding of current DEI trends and tools, and ability to stay aware of quickly changing national DEI-related rules and regulations.

7.      Strong project management skills required. Experience in strategic planning development, execution, and progress monitoring required.

8.      Strong change management capabilities and ability to flex/adapt to shifting business needs required.

9.      Ability to independently identify and analyze problems/issues, assess risks, create and evaluate alternative solutions, and recommend a course of action required.

10.   Ability to organize and manage multiple tasks and complex short- and long-term projects within desired timeframes and meet stated deadlines efficiently and effectively required.

11.   Excellent verbal and written communication skills to interact with and influence all levels of the organization, including the executive team required. Demonstrated ability to articulate complex issues and tailor messaging to a diverse range of audiences required.

12.   Strong situational leadership skills required. Ability to work diplomatically with a broad range of individuals, including senior management, government officials, customers, and advocacy groups.

13.   Strong computer skills with proficiency in Microsoft Windows and Microsoft Office required. Experience with PeopleSoft reporting and business system requirements preferred.

14.   Ability to work independently with minimal supervision required.

15.   Some travel required (approximately 10%).

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